European Urban Freight Efficiency Index - English

Executive Summary

Foreword

Introduction

Rankings

Two Pillars

Safety

Fleet Management

City Snapshots

What This Means

Outlook

Methodology

London scores low on efficiency (29) but defies the pattern on safety. Its harsh event rate of 462 per 1,000 trips is significantly lower than Madrid or Paris — anomalously safe given the infrastructure. The explanation lies in policy: congestion charging, active enforcement and lower aggression norms have produced a safety record the road network alone would not generate. The fuel picture is harder. London is the least fuel-efficient city in the study for passenger vehicles at 15.60 L/100km, nearly 2.4x the Paris figure. The stop-and-go environment prevents engines reaching operating temperature, and idle waste at 13.6% is among the highest in the study. Persistent low-speed operation, not distance, drives the cost. London is one of only two cities where trucks underperform passenger vehicles. Bus lane restrictions, narrow streets and complex loading zone regulations neutralise the operational advantages freight fleets typically carry. Unpredictability compounds everything: the same delivery route can take 20 minutes one day and 50 minutes the next.

City snapshot: 06 London: The planning challenge

For fleets operating here Schedule with wider delivery windows than the distance suggests. Dynamic routing is not optional in London — fixed routes fail when journey times are this variable. The safety record reflects policy, not network conditions; it should not be read as evidence that the operating environment is forgiving.

Score: 29

Driving profile

Congestion: 21

Trip Inefficiency: 52

Passenger: 29

Truck: 27

432 harsh events per 1,000 trips — safest in the study

15.60 L/100km highest in the study; 13.6% idle waste

2 points Trucks score 2 points below passenger vehicles

European Urban Freight Efficiency Index 17

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